Help Center

Welcome to the myNexus Help Center

Portals

  1. ESI app & reporting portal

    Get help on the myNexus ESI app, or the reporting portal

  2. Investreneur

    Get help with our Investment Smart-Matching platform

  3. Raise a ticket

    Raise a request for support directly with the tech team

  4. Venture Analyser

    Get help with our Business Maturity and Investment Readiness rating tool

Powered by Jira Service Management
{"xsrfToken":"1886a6722a260fa2655c131c6cbbe31cd4a700d8_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c20f43cd-f44b-429d-932b-82a089d7352f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDQwZGU1Ni0zNTE3LTRiYmEtYmI0Yi02YWRiZDUyNTZlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyMGY0M2NkLWY0NGItNDI5ZC05MzJiLTgyYTA4OWQ3MzUyZiI6WyJyZWFkIl19LCJleHAiOjE3NDMwODM0MTcsIm5iZiI6MTc0MzA4MjgxN30.zTTJO0ozYDOClqef3ooX7BkBehSZVBwL6jTX-S0dL1k&client=fd40de56-3517-4bba-bb4b-6adbd5256e89&mode=fit","logoId":"c20f43cd-f44b-429d-932b-82a089d7352f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the myNexus Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the myNexus Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#727491","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=joinmynexus","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1886a6722a260fa2655c131c6cbbe31cd4a700d8_lout","baseUrl":"https://customer.support.mynexus.app/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://joinmynexus.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fd40de56-3517-4bba-bb4b-6adbd5256e89","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ef783ede5e614e5aba02ff58ff603de2","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}